Returns & Refunds

We want you to love your Petalkeep frame.

  • 30-day happiness guarantee on unused frames — if it's not right, contact us within 30 days for a return or exchange.
  • Damaged in transit? Send a photo and we'll replace it free.

To start a return, message us through our Contact page with your order number. Refunds are issued to your original payment method once we receive the item.